Career as a Bank Relationship Manager

Updated On: 16-Feb-2023

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The Bank Relationship Manager is responsible for taking care of all administrative work of a bank branch. Their job is to make sure that the bank's services are at the top level and that customers feel safe and satisfied. There are no shortcuts in this profession. Only the performance and number of years dedicated to the company can take you to this position and based on your performance you can be promoted to Manager in 2-3 years.

Job and responsibilities of a BRM:

A relationship manager could work in retail or wholesale banking. As a retail manager, his primary job is to deal with retail customers and help and advise them on various banking services. As a wholesale managers, they would be catering to corporate clients like SMEs or large corporate clients.

The Relationship Manager's job is not only to deal with clients but also to supervise and guide the other bank employees. They also need to look after the sales team of the bank by training them, checking their files, and helping them in a better understanding of various policies of the bank.

Also Read: How to become a PR Manager?

A Relationship Manager is expected to have good financial knowledge as well as thorough information about his/her company's various offerings in order to identify the need of the customers and advise them accordingly.

He/she needs to have an understanding of banking regulations, the latest products, and services, and specific markets related to the clients he/she is handling.

Skills required to pursue this career:

Good communication skills
Good administration skills
Good presentation skills
Good networking capabilities
Good sales and negotiation skills
Patience and analytical skills
Understanding of Financial/Banking products and services
Ability to deal with stress and follow procedures
Detail-oriented
Ability to explain complex information in a clear and simple way

To pursue this career one needs at least a bachelor's degree in Business Administration or marketing like BBA. But it's best to go for the master's degree (MBA) as most banks prefer the candidate with a master's degree.Complete your 12th with commerce or should have Math with other streams.
After 12th get your degree me Business Administration or Management like BBA / BBM etc.
MBA after BBA will make your path easier because many banks prefer a master's degree holder then a bachelor's degree. Even some banks directly recruit MBA degree holders to this post.It's the normal banking hours that you need to work on this post. Exceptions are always there, sometimes you may need to work overtime also like at the time of finance year closure, etc.The salary in this sector varies depending on the experience, the location, and the bank you are working with. But, the average salary anyone can earn on this post can be 45000 to 55000. In small cities, it can be less and in metro cities, it can be more.This is a job for 3-4 years, usually, after having 3-4 years of experience on this job you will get promoted to Manager Post.Pros